Privacy Policy
Last updated September 16, 2026
DeepMerchAI, LLC ("CartSDK", "we", "us") operates the CartSDK platform at cartsdk.com and the storefronts, dashboards, and APIs it provides. This Privacy Policy explains what we collect, how we use it, and the choices you have.
1. Information we collect
- Account data — name, email, password hash, and shop details you provide when you create an account or store.
- Store & commerce data — products, orders, customers, and settings you or your shoppers enter into a CartSDK store.
- Shopper data — for stores built on CartSDK, we process buyer contact, shipping, and order details on the merchant's behalf.
- Technical data — IP address, device/browser information, and usage logs collected to operate and secure the service.
2. How we use information
- To provide, maintain, and improve the platform and merchant storefronts.
- To process orders, payments, shipping, and related communications.
- To secure the service, prevent abuse, and meet legal obligations.
3. Service providers
We share data with vetted processors only as needed to run the service, including payment processing (Stripe), shipping rates and labels (Shippo), content delivery and storage (Cloudflare), and AI image generation (Replicate). Each processes data under its own terms and our agreements.
4. Data retention
We retain data for as long as your account or store is active and as required to comply with legal, accounting, or reporting obligations.
5. Security
Secrets are encrypted at rest, transport is secured with TLS, and access is restricted. No method of transmission or storage is 100% secure, but we work to protect your data.
6. Your rights
Depending on your location, you may request access to, correction of, or deletion of your personal data. Contact us at [email protected] and we will respond within a reasonable time.
7. Children
CartSDK is not directed to children under 13, and we do not knowingly collect their data.
8. Changes
We may update this policy; material changes will be posted here with a new "Last updated" date.
9. Contact
DeepMerchAI, LLC · [email protected] · See our contact page.